International Shipping Policy
Yes, we ship international packages everyday. Your order total must be over $100 for us to ship international. Please see our shipping policies below.
Where do you ship?
- Canada
- Europe
- Japan
- Australia
- New Zealand
- South Korea
- Hong Kong
- Taiwan
- others
What carrier do you use and how long?
We use United United States Postal Service to ship to most countries. We have found this service to be both economical and speedy, but will ship with UPS upon request. Shipping typically takes 1-2 weeks with USPS Priority International Mail.
How much is shipping?
Our Free Shipping policy does not apply to international orders. Shipping depends on the weight of the shipment and the value. We insure each package so that you are covered in case the package gets lost. You can go to www.USPS.com to calculate the international postage (if you know the weight) and view the different shipping options they offer. You will find many options but the service we typically use is called Priority International Mail.
How do I pay for shipping?
Our online shopping cart does not support international shipping rate calculation so we must add the shipping charge after your order is placed. Please go ahead with your order and then we'll follow up and add the shipping.
Are there other fees or import taxes?
Maybe, maybe not. We don't know if your country will charge you import fees and they are not covered in our shipping charge. We leave it up to you to find out if you will be charged fees upon receiving your package. Contact your post office if you have questions about fees in your country. If you reject the package because you don't want to pay fees, the shipping fee you originally paid is non-refundable.
International Warranty and Repairs?
We will allow you to return any product you are not satisfied with for up to 60 days. We do not refund the shipping charge and you are responsible for the shipping charge back to us so make sure you know what you want and that you like the color, it can get very expensive shipping products back! We also cannot warranty items that need to be repaired or have defects, this is your risk when purchasing from overseas.
Can I ship to a U.S. Address even though I am International?
Yes. Just enter the U.S. Address info into the shipping addresss and the Free Shipping for orders over $50 does apply.
Contact us if you have additional questions. |
