Does the manufacturer honor the warranty if it is an open box sale? — 1 Answer

by Tony, from NC, United States Asked on January 21, 2026

Name Big Agnes Rapide SL Insulated Sleeping Pad
As Low As $133.49 Save Up to 42%
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Answered by Big Agnes, Manufacturer from CO, United States, on January 28, 2026

Hi, here is a blurb from our warranty policy:

We do not warranty products damaged from normal wear and tear, alteration made by owner, misuse, accidents or damages caused by uses other than intended. Items purchased as demos are not covered under warranty, but we will do our best to repair them for a fee.

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