Great bag, but not as advertised. - Big Agnes Elk Park -20 Sleeping Bag (Synthetic)

This is my second Elk Park Bag from Big Agnes. (one in Alaska and this one Outside). It is fantastically warm and comfortable. I've used it in the Arctic and the Sonora Desert and it's a champion: warm, roomy, easy to operate, easy to vent.
This review is -1 star because I ordered a regular length but a long was delivered. Also, the product description said they'd throw in a BA pillow for free, but the pillow wasn't included and never arrived. Neither thing wrecked my purchase but if I'd needed long and got regular, it would have been bad. I need to use the bag right away, so I don't know if customer service would have made it right.
Great price, though, so maybe no big deal.

This review was written in the old system and had content requirements that are different than reviews written today.