Bought seedhouse sl3 tent from portugal to be sent to germany - Big Agnes Seedhouse SL 3 - Tent

The order went in quite fast, as the money was debited from my account.
However, money checks took a week to solve a security issue.
note, when you buying stuff form their website they for the money transaction security purposes they give three options to confirm that you own the bank account, one use paypal, two world credit transaction code (19 digits code? something like that - would have to wait until my back get the credit transaction details, and then contact them, to send me this code, as it doesnt appear in my bank online details, third, a small amount that campsaver credited on my account, I went for the last one, however, it took me 1-2 weeks, as I had to wait for the first transaction to be done, and only afterwards the second, convert it to US dolars and hope that the rating didnt change that much, so i would tell the right number..)

Only then it was packet and sent to the german destination.
Eventhough, the track system works fine until the US border, afterwards is quite a mess. The campsaver staff was helpful on the bits they new, ie, up until the US border, after that, package was took by the german DHL (I had to sepend quite a while on the computer reading foruns on what happen to packages from US in germany to realize this) and these guys took ages to do anything.. when i say ages about a month to be able to track it down to koln, where it has been all the time (update their online tracking system, please note that you can put the same USPS tracking code on the DHL to track the same package), and with the natural course (plus a week or so) I received a warning to collect it. then they charge me about 25% of its price.. ridiculous..
anyway, campsaver were ok, I guess (not much to tell, which is good) just the time lapse of the security checking with money transaction could be a bit smoother.. Now the german side of this transaction (DHL) was quite ridiculous..

This review was written in the old system and had content requirements that are different than reviews written today.