Your Browser is OutdatedReviews by Kirk L.
Tent zipper flimsy but customer service excellent.
Written on Oct 09, 2014
The shape and size are great. I really like the hangar tent design as setup is so quick and easy and the tent stays dry if the weather is incliment. During my first use in a long backpacking trip a ring fixture that holds the tent to the fly broke, a strap that runs underneath the tent to keep the pole footings together broke and the zipper for the fly entrance came apart and became unusable. In this respect it felt a little bit flimsy. I was especially disappointed with the zipper breaking as I figure that should be one of the most important fixtures of the fly and a hight quality zipper is a must.
In the end I returned the tent through Campsaver to Bergans, who have replaced the tent with a new Rondane 3 person tent. I am very happy with the customer service of both companies.
In the end I returned the tent through Campsaver to Bergans, who have replaced the tent with a new Rondane 3 person tent. I am very happy with the customer service of both companies.
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