Poor quality and uncomfortable - Chaco ZX2 Classic USA Sandals - Women's

For the price I paid for these sandals, I expected high quality shoes. Having only worn the sandals in the summer and just for walks around the neighborhood on paved sidewalks, the shoe lasted one year before the sole completely split in half. This is clearly a defect in the shoe and when I reached out to their customer support about the issue, they didn't reply for 2 weeks until I sent them a followup email, and they told me that I can send my shoe to them and pay $40 for them to fix the sole. What a joke - they want me to pay almost half of what I paid just to repair what was clearly a poor quality sole. I've never had shoes just split in half like that. Not only is the shoe about to split completely in half, but the straps feel like they are always way too tight around the big toe no matter how many times you keep loosening the straps. These shoes are garbage and so is Chaco's warranty and customer service. What a disappointing purchase.