Broken zipper - Fjallraven Nuuk Parka - Women's

I was very excited to receive this jacket. It fits well. But the zipper is broken, making the jacket completely unusable. I feel very very disappointed. It was on sale and there aren't any more in stock in that size and color. I'd give zero stars if I could. I should not have been sent a broken jacket that cost $300. I would have ordered it from somewhere else if I knew this could happen.