Granite gear varga 2 pack - Granite Gear Virga 2 Backpack

After receiving pack I checked the fit and build. First impression is very light and well built. Put pack on empty and fit my 21in. torso. Loaded with 18 lbs of base weight prwparing for an overnight trip the next day. Put on the pack loaded and cinched down straps to discover the bottom shoulder cinch straps were threaded through the buckles incorrectly. This error from the factory should have between caught. I had to cut the ends off rethread the straps, melt the ends and tie knots in the ends to keep from sliding back through the buckles. I was pissed! I did a 10 miler the next day with no issues.