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I bought the wrong jacket online on a Friday night and called in to customer service Monday morning first thing. The friendly rep stopped the order and ensured my jacket was swapped (and went out for shipping that same day!), and refunded me the difference. Will definitely shop here again.
And the jacket was great too, size XS fit great (5'5" 119lbs). High quality and keeps me warm as a mid layer.
Would recommend: Yes
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