Less than meets the eye - NEMO Equipment Nocturne 15 Sleeping Bag -Down

I'm a side sleeper and Nemo seemed the way to go for sleeping bags. After much shopping around, I settled on this bag. I could not have been more disappointed. First, it wasn't as roomy as I had been led to believe by reviews and ads. Second, and most important, the bag I received seemed to be almost devoid of any down insulation throughout a row of middle panels from head to foot. I had checked out other Nemo bags in stores and had mot noticed this. This particular version was not available in stores near me. Still, I had not noticed the lack of fill in other Nemo bags. Third, where there was fill, it did not have any great loft (thickness). So even if that row of panels had been filled, I'm not sure how happy I would have been. I'm now looking at quilts as an alternative.
The good news was that CampSaver customer service was super. They answer the phone in person. They were quick to refund my charge. A good company.