Pretty good product, not so good service. - Trangia 27-2 Ultra Light Alc Stove Kit

Got the Trangia and opened the box only to find a dented up frying pan. Considering the pans that come with this kit are under $20, I thought that Campsaver would send out a replacement or something. They wanted me to send the entire system back and be without it until they got it and then they would send another back (weeks of waiting for something I already paid for). Seems like a simple thing to take a pan and ship it out to make a customer happy. The rest of the Trangia kit was in good repair and has been enjoyable to cook with. I'm impressed with the design and how it really brings out the efficiency of the Trangia burner. I had 500ml of water boiling in the kettle in 6 minutes 13 seconds. That's a couple minutes faster than just using a pot stand and the burner alone. Other than the poor customer service, I'm happy with the stove and have made cornbread, steak, rice, and lots of boiling water with it. Good product.