Very frustrated - Big Agnes Insulated Q-Core Air Pad

I will admit to have been taken in by the Big Agnes name and it seems like I am in the minority here. I bought a different BA sleeping pad last year which leaked after a few times. I got so disgusted that I threw it out. This year I decided to give BA another chance and bought this Q-Core pad. BA has that quality reputation right........ This one didn't even last 1 night and 3 days into my camping trip it leaks so badly the pad is 'flat'. Luckily I brought a Coleman camping cot that has a mattress of its own or I'd be very sore..... I called BA and they have started a warranty claim.
BA better pay for the return and send me a perfect pad back or they will be finished for me forever. Check your equipment before you head out..... I am 0 for 2 for far........