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Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
How do I update my account information and preferences?
How do I update my information?
- If you have an account with us and would like to update your information:
- Go to the My Account page.
- Under "Account Info" on the left-hand side of the page, you'll find links to edit or add personal information including About Me, Account Settings, and Security Settings.
How do I update email preferences?
- To update your email preferences, go to the My Account page. On the left-hand side under "Communication Preferences," click the Promotional Emails link. From there, you can customize your email settings by checking boxes next to emails you'd like to receive and unchecking boxes next to emails you wish to no longer receive.