Help Center
Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
How do I know if you have a product in stock?
How do I know if you have a product in stock?
- The Check Availability feature is located directly on product pages near the "Add to Cart" button and gives more details on the item's status.
- We recommend checking if a product is in stock before adding to cart and checking out.
How do I use the Check Availability feature?
- Once you have located the product of your choice, there will be a section below the "Add to Cart" button that will indicate the product availability. Expand this section for more information about when the product is estimated to ship.
- We use internal data and data provided by our procurement partners to come up with an estimate that gives you an idea of how long before we will be able to ship out an item.
- This feature provides an estimate of shipping time based on a variety of factors and it may take longer than we estimate to ship an item. Some reasons for delays are:
- Restricted item - If the government restricts an item for sale in the United States or for export, it will take a little longer to process.
- Payment verification issues - We routinely verify payment information for the security of our customers.
- Unforeseen delay from a supplier - We work with our suppliers to make sure that we have what you want when you want it, but occasionally suppliers will have unforeseen delays in production or shipment.