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Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
Where can I find my order number?
If you have a CampSaver Account
- Your order number can be found in the order confirmation email you received after placing your order, or by logging in to your account and viewing "Your Order History" "Your Order History"
- You'll find all your order details, and can also print an invoice, cancel an order, or return an item.
If you do not have a CampSaver Account
- Your order number can be found in the order confirmation email you received after placing your order.
What if I don't have my confirmation email?
- If you didn't receive your Order Confirmation email, check your Shopping Cart to make sure your order was submitted. You may also want to check your Spam folder for the email.
- If you did not receive this email within 24 hours of placing an email or lost your order, please contact us