Your Browser is OutdatedHelp Center
Browse Help Topics
- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
What are CampSaver Rewards?
What are CampSaver Rewards?
- CampSaver Rewards (CS Rewards) are a promotional balance that you can use towards future purchases of the gear you love.
- You can find all the details of our CampSaver Rewards program here.
Who can earn CampSaver Rewards?
- All CampSaver customers who have registered for an account are eligible to earn CS Rewards when they place orders while logged in. Registration is free, fast, and easy. If you're not a registered user, click here to sign up with us today.
What items can I earn CampSaver Rewards on?
- You'll be able to see how much you'll earn for each item as you view it and throughout your checkout process. Currently, you can earn 5% on all full-priced items. This excludes Blazin' Deals, items that are On Sale, or part of our Outlet or Shed. You also cannot earn Rewards on electronic items, such as gift certificates or donations. CampSaver Rewards are calculated for all qualifying items after applicable discounts but before tax or shipping. Your CS Rewards will be added to your account once your item ships.
What can I spend my CampSaver Rewards on?
- You can apply CampSaver Rewards you've earned to any future order! Your Rewards can cover a portion of your order or even the whole order, including shipping & handling, as long as they match your grand total.
Do CampSaver Rewards expire?
- Yes, CampSaver Rewards do expire. You can find the expiration date of your Rewards at any time in the CampSaver Rewards section of your account.
What happens to my CampSaver Rewards on canceled or returned items?
- If you cancel an item, any CampSaver Rewards you utilized for that item will be returned to your account with the original expiration date. No extensions, unfortunately. Any CS Rewards you would have earned will no longer be awarded.
- If you return an item, any CampSaver Rewards you applied to that item will be returned to your account with the original expiration date, the same way it works for canceled items. Any CS Rewards you originally earned from purchasing that returned item will be voided. If those Rewards were already used for another purchase, they will be deducted from your refund. For more information, please visit our Return Policy page.