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- Order Status
- Order History
- Order Cancellations
- Order Returns and Exchanges
- Returing an order
- Processing times for returns
- Requirements to return an order
- The exceptions to CampSaver's return policy?
- Exchanging a product for another item
- The details of CampSaver's free pre-paid return shipping label
- Completing a Return Merchandise Authorization (RMA) Form?
- Understanding "Our Fit Guarantee"
- Understanding restocking fees
- Return Policy on high-value or high-volume orders
- Shipping Information
- Free shipping explained
- U.S. shipping rates
- CampSaver's international shipping options
- Is there Saturday or early morning delivery on Campsaver?
- Order processing time
- Is there an in-store pickup?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversized items
- My item arrived damaged or was lost
- Product Pricing and Promotions
- My Account
- CampSaver Rewards
- Inventory Availability
- Backorders
Why did I get a coupon error?
Why did I get a coupon error?
- The coupon error will appear if there is an issue with your coupon and will indicate why the coupon may not be working.
The coupon isn't working, why?
There could be a few reasons that your coupon code is not working. Below, are a few possible issues and how to resolve them:
1. Coupon code is restricted on certain items:
- Resolution: Coupons don't work on all items and some brands have coupon restrictions. The coupon will apply to the rest of the eligible items in your cart.
2. Trying to use multiple discount codes
- We do not allow multiple coupon codes to be used on our items.
- Resolution: Use the coupon with the higher discount code on your order.
3. There is a coupon error
- Resolution: confirm that the coupon being applied is spelled correctly, or the code has not expired.