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Are there restocking fees?

Are there restocking fees?

CampSaver does not charge restocking fees for most items sent back within 60 days of receipt of merchandise. Restocking fees do not apply for items that are returned new, unused and with all original packaging and accessories, provided all Return Conditions are met and Return Instructions are followed. Unfortunately, there are certain items that CampSaver is unable to exchange or refund. For more information, please review the Return Policy Exceptions.

Currently, CampSaver charges restocking fees on the return of:

  • Electronic products
  • Items removed from plastic blister packaging, e.g., lamps, film, batteries, memory cards, etc.
  • Shoes returned without the manufacturer's box or product box used as the return shipping box

CampSaver reserves the right to charge a restocking fee of up to 15% on returns of opened, used, or damaged products and for those returns not following our Return and Exchange Instructions. Please note that CampSaver reserves the right to refuse any returns received in non-sellable condition. Additionally, CampSaver reserves the right to charge additional fees if an item is not returned in its original packaging.